99xx Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern the access to and use of the 99xx online gaming platform, accessible at 99xx.bid ("the Platform", "the Site", "99xx"). The Platform is operated by 99xx and is intended for use by adult players located in Bangladesh and other permitted jurisdictions. References to "we", "us", and "our" mean 99xx. References to "you" and "your" mean any individual who accesses or uses the Platform.

99xx provides an online casino and sports betting entertainment service. The Platform offers casino games including slots, live dealer tables, video poker, fishing arcade titles, and crash games, as well as a comprehensive sports betting sportsbook covering cricket, football, and other major sporting events. All services are provided subject to these Terms, our Privacy Policy, our Responsible Gaming Policy, and any specific rules applicable to individual games or promotions.

By accessing, registering on, or using the Platform in any way, you acknowledge that you have read these Terms carefully and that you agree to be bound by them. These Terms apply in addition to any other rules, policies, or guidelines published on the Platform from time to time.

2. Eligibility

The following eligibility conditions must be satisfied before you register an account or use any service on 99xx:

• Age: You must be at least 18 years of age. The 99xx platform is strictly for adults. We do not permit minors to register, deposit, place bets, or participate in any game. 99xx reserves the right to request proof of age at any time and to suspend or close accounts where the age requirement has not been met.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you. If you are acting on behalf of another person, you represent that you have the authority to bind that person to these Terms.
• Personal use only: You must be acting solely on your own behalf and for personal entertainment purposes. Use of the Platform on behalf of a third party, a business, or any other legal entity is not permitted without prior written approval from 99xx.
• Responsible gaming awareness: You confirm that you are not a self-excluded player and have not been identified as a problem gambler by any platform or organisation. If you have previously self-excluded, you must not register a new account on 99xx.
• Accuracy of information: All registration information you provide must be true, accurate, current, and complete. You are responsible for maintaining the accuracy of this information throughout your use of the Platform.

99xx reserves the right to decline any registration application or to suspend any existing account if it reasonably believes that these eligibility requirements have not been or are no longer being met.

3. Account Registration

3.1 Creating Your Account

To access the full range of services on 99xx you must create a registered account. During the registration process you will be required to provide your full name, a valid email address, a Bangladesh mobile number, and to set a secure password. You agree to provide accurate information and to update it promptly if it changes.

3.2 One Account Per Person

Each individual is permitted to hold only one registered account on the Platform. Opening duplicate or multiple accounts is a serious breach of these Terms. Where duplicate accounts are identified, 99xx will close all but one account, void any bonuses obtained through the duplicate accounts, and may permanently suspend the player. If you have accidentally opened more than one account, you must notify us immediately at [email protected].

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person or allow any other person to access your account. 99xx will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your credentials. If you suspect that your account has been accessed without your authorisation, you must notify 99xx immediately.

3.4 Account Verification (KYC)

99xx reserves the right to request identity verification documents at any time, including but not limited to a government-issued National Identity Card (NID), passport, or driving licence, together with proof of address and proof of the payment method used. Withdrawals may be withheld pending satisfactory completion of verification. Failure to provide requested documents within the specified timeframe may result in account suspension.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

99xx accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions on the Platform are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500.

4.2 Deposit Processing

Deposits are credited to your 99xx account balance immediately upon confirmation from the payment provider. 99xx is not responsible for delays caused by the payment provider's own processing systems. You must only use a payment method that is registered in your own name. Deposits from third-party payment accounts are not accepted and will be returned where technically possible; in such cases, the associated account may be suspended pending investigation.

4.3 Withdrawal Processing

Withdrawal requests are ordinarily processed within 15 minutes for standard mobile wallet transactions to bKash, Nagad, Rocket, and Upay. Processing times for card withdrawals may vary. 99xx reserves the right to conduct additional security checks before processing withdrawal requests, which may extend processing times. Withdrawals will only be sent to a payment method registered in the same name as the 99xx account.

4.4 Withdrawal Restrictions

Funds credited to your account via a bonus that have not met the applicable wagering requirements may not be withdrawn until those requirements are fulfilled. 99xx reserves the right to reverse a withdrawal request and return funds to your account balance if any of the following conditions apply: outstanding verification documents have not been submitted, a breach of these Terms is suspected, or an active bonus with incomplete wagering requirements is identified.

4.5 Currency

All account balances, transactions, bets, and winnings are denominated in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the Platform to denote amounts in BDT. Western Arabic numerals are used for all monetary values. 99xx does not support multi-currency accounts at this time.

5. Bonuses & Promotions

5.1 General Bonus Terms

From time to time, 99xx offers bonuses, free bets, cashback rewards, and other promotional incentives to eligible players. All promotions are subject to specific terms that will be displayed at the point of the offer. Where a conflict exists between the specific promotion terms and these general Terms, the specific promotion terms shall prevail in respect of that promotion only.

5.2 Wagering Requirements

Unless otherwise stated, all bonus funds are subject to a wagering requirement that must be completed before the bonus or any associated winnings can be withdrawn. The specific wagering multiplier applicable to each promotion will be clearly stated in the promotion description. Wagering requirements must be met within the stated validity period; bonus funds that expire before the requirements are met will be forfeited without compensation.

5.3 Bonus Abuse

99xx does not tolerate bonus abuse. Actions that constitute bonus abuse include, but are not limited to: registering multiple accounts to claim the same promotion, using staking strategies specifically designed to fulfil wagering requirements at minimal risk, exploiting errors or glitches in the Platform's promotional system, and colluding with other players to accumulate bonuses. Where bonus abuse is identified, 99xx reserves the right to void bonuses and associated winnings and to permanently close the relevant account(s).

5.4 Modification and Withdrawal of Promotions

99xx reserves the right to modify, suspend, or permanently withdraw any promotion at any time without prior notice. Changes will not affect bonuses that have already been credited to your account, provided that the applicable wagering requirements are completed within the original validity period.

6. Gameplay & Betting Rules

6.1 Game Availability

The availability of specific games and betting markets on the 99xx platform may vary and is subject to change without notice. 99xx does not guarantee the availability of any specific game or market at any particular time. Scheduled maintenance windows will be communicated in advance where practicable.

6.2 Game Results and Integrity

All casino game outcomes on 99xx are generated by certified Random Number Generator (RNG) systems provided by the respective game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Live dealer game results are determined in real time by professional croupiers operating in monitored studio environments. 99xx does not interfere with game outcomes. All results are final once confirmed by the game system.

6.3 Minimum and Maximum Bets

Minimum and maximum bet limits vary by game and by betting market. These limits are displayed within the game interface or on the relevant sportsbook market page. 99xx reserves the right to adjust bet limits at any time.

6.4 Sportsbook Betting

All sports bets are settled in accordance with the specific rules applicable to the relevant sport and market, as published on the Platform. In the event of a discrepancy in the display of odds, the odds recorded in the 99xx trading system at the time the bet was accepted shall be the definitive odds. 99xx reserves the right to void bets placed on events that are subsequently cancelled, postponed for more than 24 hours, or affected by a verified error in the published odds.

6.5 Technical Failures

In the event of a technical failure, disconnection, or system error during a game or betting session, 99xx will make reasonable efforts to resolve the issue and restore the session to its last confirmed state. Where this is not possible, bets affected by a technical failure will be settled using the last verifiable recorded state of the session. 99xx is not liable for losses caused by technical failures beyond its direct control, including internet connectivity issues on the player's side.

7. Prohibited Conduct

The following activities are strictly prohibited on the 99xx platform and constitute a material breach of these Terms:

• Registering as a minor or providing false age information during registration or verification.
• Opening, operating, or using more than one registered account on the Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform, place bets, or fulfil wagering requirements.
• Engaging in collusion, match-fixing, or any form of coordinated activity designed to gain an unfair advantage over the Platform or other players.
• Exploiting software bugs, errors, or loopholes in the Platform's systems, games, or promotional mechanics.
• Engaging in any activity that constitutes or facilitates money laundering, fraud, or any other financial crime.
• Attempting to access another player's account without authorisation.
• Using the Platform in any manner that disrupts or impairs its normal operation for other users.
• Sharing, selling, or transferring your account or account credentials to any third party.
• Placing bets using payment methods that do not belong to you or that are funded by illegal means.

Where prohibited conduct is identified, 99xx reserves the right to immediately suspend or permanently close the relevant account(s), void all pending and completed bets and withdrawals associated with the account, retain any balance to cover investigation costs, and report the matter to the relevant authorities where required by law.

8. Intellectual Property

All content on the 99xx platform — including but not limited to the site design, layout, graphics, text, logos, software, game interfaces, and trade marks — is the property of 99xx or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform, except as expressly permitted in writing by 99xx. Unauthorised use of Platform content may give rise to a claim for damages and may constitute a criminal offence.

9. Privacy & Data

99xx collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data by contacting us at [email protected]. All data transmissions between your device and the 99xx platform are protected by 256-bit SSL encryption.

99xx will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with regulated payment processors (such as bKash, Nagad, and Rocket) solely to the extent necessary to process your transactions, and with identity verification service providers solely to the extent necessary to fulfil our verification obligations.

10. Responsible Gaming

99xx is committed to promoting responsible gaming across its platform. We recognise that for a small number of players, gambling can become problematic. The following tools are available to all registered players and can be activated by contacting support:

• Deposit limits: Set daily, weekly, or monthly deposit limits on your account to manage your spending.
• Session time reminders: Configure alerts that notify you of how long you have been playing during a session.
• Temporary timeout: Apply a cooling-off period of 24 hours, 7 days, or 30 days, during which your account will be inaccessible.
• Self-exclusion: Request permanent or long-term exclusion from the Platform. Once a self-exclusion is applied, it cannot be reversed for the stated exclusion period. 99xx will not reinstate a self-excluded account before the exclusion period has expired.

If you believe that gambling is negatively affecting your life, your relationships, or your finances, we strongly encourage you to use these tools and to seek professional support. You may also contact the 99xx support team at [email protected] at any time for guidance. All responsible gaming requests are treated with complete confidentiality. Players must be 18 years of age or older to use this platform.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 99xx and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform or any of its services. This includes, without limitation, damages for loss of profits, loss of data, loss of goodwill, or any other intangible losses.

99xx's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the amount of your total deposits in the twelve-month period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited under applicable law.

The Platform is provided on an "as is" and "as available" basis. 99xx makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your device and internet connection meet the technical requirements necessary to use the Platform.

12. Termination

12.1 Termination by the Player

You may close your 99xx account at any time by contacting [email protected]. Upon closure, any remaining balance that is not subject to outstanding wagering requirements will be returned to your registered payment method within a reasonable timeframe. Accounts undergoing active investigation for suspected breach of these Terms may not be closed until the investigation is concluded.

12.2 Termination by 99xx

99xx reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice where it has reasonable grounds to believe that a breach of these Terms has occurred, where continued operation of the account would expose 99xx or other players to risk, or where required to do so by applicable law or regulatory obligation. In cases of confirmed fraud or prohibited conduct, balances may be forfeited in their entirety.

12.3 Effect of Termination

Upon termination of your account for any reason, your right to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including sections on intellectual property, limitation of liability, and governing law — shall survive and continue in full force and effect.

13. Amendments to These Terms

99xx reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide reasonable notice by posting the updated Terms on this page and, where practicable, by notifying registered players via their registered email address or on-platform notification. The date of the most recent revision is displayed at the top of this page.

Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may close your account in accordance with Section 12.1 above.

14. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the operation of the 99xx platform. Any dispute that cannot be resolved amicably through the 99xx customer support process shall be referred to binding arbitration in accordance with the rules of a recognised arbitration body, the seat of which shall be determined by 99xx acting reasonably.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the resolution of a dispute. You agree that any claim or cause of action arising from your use of the Platform must be filed within one (1) year after such claim or cause of action arose, or it shall be permanently barred.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the 99xx platform, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to respond to all enquiries within 24 hours, Bangladesh Standard Time (UTC+6).
• Availability: Our support team is available 24 hours a day, 7 days a week, 365 days a year.

For responsible gaming enquiries, account closure requests, or self-exclusion applications, please include your registered username in your message so that we can process your request as quickly as possible.